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Yingting CHEN

Hi, I’m Yingting—welcome to my website! I’m a research scientist focused on understanding the cognitive processes behind meetings to help teams collaborate more effectively through self-facilitation. My work bridges cognitive psychology and organizational behavior, turning theory into practical tools and guidelines that improve group dynamics and decision-making. I’m passionate about making meetings more meaningful, inclusive, and productive—both in academic settings and real-world organizations.

About Me.

I earned my Ph.D. and Master’s degrees from The University of Tokyo, where I researched cognitive facilitation for complex problem-solving. I also spent time at the University of British Columbia studying human-computer interaction. My academic journey began with a Bachelor's degree in Systems Engineering and Engineering Management from The Chinese University of Hong Kong. Before transitioning into research, I worked as a Senior Consultant at IBM Global Business Services in Hong Kong. I’m currently a Postdoctoral Researcher at The University of Tokyo, where I study how mindfulness can improve meeting effectiveness.

Education

2018 - 2024

The University of Tokyo, Tokyo, Japan

PhD in Systems Innovation (2020 - 2024), Masters in Systems Innovation (2018 - 2020)

Research Topic: Cognitive facilitation for Complex Problem Solving (CPS) Discussion

2022

University of British Columbia, Vancouver, Canada

Position: Visiting PhD Student Researcher

Field: Human Computer Interaction​

2011 - 2015

The Chinese University of Hong Kong, Hong Kong

Degree: Bachelor of Engineering in Systems Engineering and Engineering Management

Employment

2025 - 2028

University of Tsukuba, Japan

Assistant Professor

College of Knowledge and Library Sciences, School of Informatics

2024 - 2025

The University of Tokyo, Japan

Project Researcher

Department of Systems Innovation, School of Engineering

2015 - 2018

IBM Consulting, Hong Kong

Senior Consultant

Research

My research explores how teams think, collaborate, and grow—especially when tackling complex problems. I focus on three interconnected areas: understanding team dynamics, evaluating interaction quality, and creating tools that support more effective collaboration.

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Understanding Teams

Investigating how problem complexity, individual thought processes, and trust shape team dynamics.

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Evaluating Teamwork

Developing ways to analyze discussion content and delivery to assess collaboration quality.

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Creating Interventions

Designing and refining both analog and digital tools that support more effective teamwork.

Publications

For a full list of my publications, please visit my Google Scholar profile.

© 2024 by Yingting CHEN, PHD

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